RITM-1041
- Requester
- Department
- Cost Center
- Priority
- Short Description
Select a ticket to begin.
Exact Item Master lookup.
Fuzzy match · PO history · Cyber gate
Awaiting triage.
Run governed triage to see why the router fast-tracked this request, or why the AI agent recovered a typo, drafted a new item, recommended a BPA, or held it for cyber review.
Accounts Receivable · Remit via ACH on governed terms
| # | Date | Description / Work Notes | Hrs / Qty | Rate | Amount |
|---|
Roseberry Consulting keeps governed records local and sends only minimized semantic context to Azure AI Foundry.
ServiceNow → SQL Intake → AI Escalation → Oracle ERP
ServiceNow RITM Intake
A user submits a hardware request in ServiceNow. The RITM carries free-text notes, requester, department, cost center, and priority.
Local Catalog Router - $0.00 / 0 Tokens
Queries the Oracle Item Master DB via search_item_master to check whether the request is an exact match for a governed standard catalog item.
Standard Catalog Match · $0.00 · 0 AI Tokens
Exact match in the Oracle Item Master DB - e.g. ITM-1001 · RC-IT-LAP-5550, WD19TBS dock.
No external API call needed · 0 ms LLM latency · $0.00 compute.
Directly stages Oracle ERP Requisition #REQ-2026-88412 for PO Auto-Create.
Ambiguous, Non-Standard, or Cyber Risk · Calls Azure AI Foundry
No exact catalog match (or risk keywords present). The local MCP server gathers context from the Oracle Item Master, Historical PO Spend DB, and IT/OT Cyber Risk Registry.
search_item_mastersearch_historical_nonstandard_poscheck_cyber_cra_registrygpt-5-mini / phi-4-reasoning over HTTPS / TLS 1.3, returning a structured JSON decision.
One governed outcome per request:
Invoice Submitted → SQL Intake → AI Escalation → AP Voucher
AP Invoice Intake
A contractor submits an itemized invoice against a governed Master Service Agreement - IT MSP or Commercial Construction.
Local Rate & Math Audit - $0.00 / 0 Tokens
Queries the Exhibit B Rate & Material Schedules via query_invoice_ledger to check exact arithmetic and rate caps.
$0.00 · Local Database Check
Writes each hard discrepancy directly to the AP Discrepancy Ledger via flag_invoice_discrepancy.
Calls Azure AI Foundry
The local MCP server loads the 6-page MSA contract clauses and operations field / change tickets.
get_msa_contract_clausescheck_field_ticketsgpt-5-mini / phi-4-reasoning cross-examines invoice notes against legal prose and operational tickets:
Each violation carries a verbatim_contract_quote anchored to its page and section.
AP Short-Pay Voucher & Interactive PDF Highlighting
Combines Stage 1 SQL and Stage 2 AI findings to stamp the Net Approved Payable on the invoice and highlight the exact cited clauses inside the 6-page contract.
Select a stage to see where it executes inside the trust boundary.
Exact catalog matches and contract rate math run as local SQL at $0.00 with zero tokens.
Only typos, new items, cyber signals, and clause interpretation escalate to the Foundry agent.
Every MCP call, latency, token count, and cost is persisted and summarized in the Agent Execution Summary drawer.